Find Missing Contact Information- Append Phone Number, Email, Name and Address (2024)

Help and Instructions for Batch Data Append

How Should I Format the File I Upload?
- Text (*.txt, *.csv) and Excel (*.xlsx) files can be uploaded.
- In a Text file, columns can be separated by tab, comma or pipe (|).
- Your file can contain one or many (up to 20) columns in any order.
- The header row with column titles is optional.
- The following input columns can used for searching additional information:
- Note: Rows with invalid or missing data will be skipped. Please review and clean up your file before submitting. It will help increase match rates. Example of invalid data: "234 W Elm St, Orange, CA" in one Address field. Street Address ("234 W Elm St"), City and State have to be in separate columns.
- We do not check for duplicates. You are charged for hits for each row of submitted data. Please remove duplicates data before processing, if you do not wish to be charged for them.
What Data Can be Added to My File with Standard Append?
With the Standard Append, you will be able to append name, address, phone or email to the records in your file. Use checkboxes below to indicate what data you need and we will show you what you should provide.
- Once you upload the file and define searchable columns, we will show applicable append options based on your existing data.
- Phone numbers we find, are the most recently reported numbers. It is possible that some of them may be disconnected. To verify if phone numbers on your list are active, use our Reachable Phone Number batch service.
- Both first and last names are required when searching by person's name, with one exception. If you have full street address, you can search for phone number by Last Name, Address, City and State. An initial, instead of the first name is acceptable.
- We will return all data we find, focusing on the main search purpose. Examples: 1) "Find Phone Number" results will add phone numbers and also include name and address. If you supplied Dan Baker at 123 Main St, we may return Phone Number for Dan Baker at 123 Main St Apt 2B and for Danielle Baker and 123 Main St Apt 18C. 2) "Find Email" will add emails and also include name and street address, if available. 3) "Find Name" will add names and also include address, and possibly phone number.
- Works for US only. Canadian data is not currently available.
How Different is the Premium Append?
- Premium Append has higher match rates and the best data quality on the market.
- The results include:
  - Names and aliases
  - Current and recent addresses (last 3 years)
  - All known phone numbers (most records contain phone numbers, including mobile numbers)
  - Date of Birth and Date of Death, if deceased
  - Relatives' names with their Date Of Birth (usually month and year)
- You can search by Address only, Name and City/State, Name and Address or by Phone Number. Search by old address or old phone number will bring recent address and recent phone as well.
How Will My Results Be Delivered?
- Processed results will be returned in a comma-separated (CSV) file with all originally uploaded data, plus additional columns with new data.
- If more then one result is found (e.g. multiple phone numbers for one person), we will repeat your input data in separate rows and add found sets of data right after (see example below).
- If results are not found, your input data will be followed by blank cells.
- There is no limit to how many results you will receive for each record. If we find 8 phone numbers for the person, it is considered a "hit" and you are only charged once, not 8 times for each found phone number.
- You will receive an email with a link to download your report, once processing is complete.
- Here is an example:

What Match Rates Should I Expect?

Match rates depend on three factors:
1. If data is available on Searchbug.
2. Nature and quality of your input data.
3. How you run your search. Let's say, you are looking for a phone number using person's name and address. If address is not current (e.g. person moved), Searchbug may not be able to find phone number, since we try to provide the most recent info. In this case, you may want to run a search by name and city/state, assuming that a person may still be the same city.
Note: These are average match rates for popular append services. Your rates might be different. Match rates do not guarantee accuracy. Data is aggregated and provided from many sources (see Where Does Your Information Come From) and is not checked for accuracy.
Data is provided "As-Is". Searchbug does its best to provide relevant information but cannot guarantee information provided is current. Data is updated monthly, quarterly, or annually depending on the source.
While our standard service pricing reflects some inaccuracies, our Premium Data Append sources are updated more frequently.
These are average match rates for popular append services. Your rates might be different.

Append Type	Average Match Rate
Premium Append from Name and State	91%
Premium Append from Name, City and State	87%
Premium Append from Name and Street Address	85%
Premium Append from Street Address	80%
Premium Append from Phone Number	82%

Find Name from Street Address	71%
Find Address from Name, City and State	64%
Find Name and Address from Phone Number	48%

Find Name and Phone Number from Street Address	70%
Find Phone Number from Name and State	66%
Find Phone Number from Name and Street Address	41%
Find Phone Number from Email Address	20%

Find Email Address from Street Address	45%
Find Email Address from Phone Number	33%
Find Email Address from Name, City and State	30%
Find Email Address from Name and Street Address	18%

What Happens After I Upload the File?
- Identify Columns. We will show a preview of the uploaded file, where you will tell us what data you have in each column.
- Review Append Options and Cost. Based on data you already have, we will present possible append options and associated cost. Estimated time to process will also be displayed.
- Payment. This step a bit different for existing and new users:
- Processing. If payment is successful and your account is in good standing, the processing will start immedeatly. You can close your browser or use other Searchbug tools. You will receive email when file is ready. The new Bulk Dashboard will allow you to monitor the progress and see details on all your recent batches.
- Download Results. We will send you an email with a link to download the results, when ready. The output files can be found in Your Account > Reports and the Bulk Dashboard.
Where Does Your Information Come From?
- 15 Million Business records from public directories and private sources.
- 220 Million Consumer records from public directories and private sources.
- Social media profiles.
- Registrations at various websites.
- Premium cell phone and email databases.
- Directory data used in the Standard service always contains the most recent data. The data is validated by numerous proprietary processes with frequent NCOA updates for both Business & Consumer lists.
How Much Does It Cost?
- You are only charged for hits. A hit is when one or more records are found for a single line of data in your list. Example: 3 names found for 1 address = 1 hit.
- The cost range is from 4 to 20 cents per hit, depending on volume for Standard Append.
- Premium Append is 30 to 77 cents per hit, depending on volume.
- Before you commit, you will have a chance to see your maximum cost (assuming 100% hit ratio) based on the file record count and selected append option.
- Use Pricing Calculator above for a specific quote.
- There is a $11.00 Minimum Charge for any results
- Search Tokens ($T) cannot be used as a payment for batch processing
Need Additional Help?

TESTIMONIALS

Cedric G.

I found Searchbug to be DATA driven and this has helped streamline my business and made us more efficient. Excellent customer service.

Jeffrey A.

As a first time user, I must say I'm impressed. Technical support superb! Accuracy is as they said it would be.

Manish S.

We have been using Searchbug for a long time now and haven't run into any issues. The team is prompt in responding and always willing to help. Justin in particular has been a great help in addressing our small business needs.

Amanda R.

I've used Searchbug quite a bit for work. I often have to look up a client's contact information and they always find what I'm looking for - it's such a great tool to have at my fingertips, it really makes locating information a breeze.

Mark Hauser

Searchbug's Batch Phone Append tool has provided us with a return of accurate phone numbers which has enabled us to increase sales.

Susan Hood

One thing Searchbug is really really good at is that they have real people watching the data we send for processing. Other data companies don't do this.

Oswald Colon

The search results are clear to understand and the customer service is very responsive to provide assistance. I have been using Searchbug since 2010 and I highly recommend this online service

Jason D

Been using searchbug now for a few months for various purposes and business services. I enjoy the format and services offered and helps the needs of my business. I feel it's the best place to search for information. Highly recommended!

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